Shipping Policy
Aanya Linen Shipping Policy
Thank you for choosing Aanya Linen. We know you are eager to receive your new bedding, and we are committed to delivering your order as quickly and securely as possible. Please review our shipping policy below for details on processing and delivery times.
Order Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that during high-volume sales periods or holidays, processing times may experience slight delays. If there will be a significant delay in the shipment of your custom-tailored or oversized linens, we will contact you via email or phone.
Shipping Rates and Delivery Estimates
For standard orders placed on aanyalinen.com, the estimated delivery time frame is 5 to 7 business days once the order has been processed and handed over to the carrier.
- Processing Time: 1 - 2 Business Days
- Transit Time: 5 - 7 Business Days
- Total Expected Delivery: 6 - 9 Business Days
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur due to weather, carrier issues, or other unforeseen circumstances.
Shipment Confirmation and Order Tracking
Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will typically become active within 24 hours.
Customs, Duties, and Taxes
We believe in a seamless shopping experience, so all international orders are shipped Delivered Duty Paid (DDP). This means Aanya Linen takes full responsibility for paying all customs clearance fees, import duties, and local taxes required to deliver the goods to your destination. The price you see at checkout is the final cost, and you will not be responsible for any surprise customs fees upon delivery.
Damages and Lost Packages
We take great care in packaging our bedding products to ensure they arrive in perfect condition. If you receive a damaged order, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim, and reach out to our support team so we can assist you with the process.
If your tracking information shows that your package was delivered but you have not received it, please contact the carrier and our customer service team within 48 hours.
Contact Us
If you have any further questions or require assistance regarding the shipping of your order, please do not hesitate to contact our customer support team at hello@aanyalinen.com.